Coventry bolsters fraud defences

Coventry bolsters fraud defences

The Coventry Building Society has adopted a predictive analytics software service to enhance its anti-fraud defences.

The UK’s second largest building society chose Synectics Solutions for Precision to improve its current systems and provide its investigations team with additional information to help interrogate referrals.

Osman Khurshid, predictive analytics sales manager, said: “We are very happy to have implemented our Precision software as a service solution within Coventry Building Society’s mortgage fraud strategies. Precision proved it can bring financial benefit for Coventry by improving operational efficiency, as well as helping to identify high risk mortgage applications.

“It is becoming more evident that predictive analytics is a key tool in an organisation’s fraud defences and we’ve seen the value of that from an insurance perspective in the claims environment. Now it’s great to prove the benefits within financial institutions.”

Precision represents a configurable suite of predictive algorithms and data analysis, provided as a service that gives organisations analytical capabilities and data science expertise they need.

Lewis Jackson, financial crime manager at Coventry Building Society, added: “Precision will support us in identifying high risk cases, in a way that also improves efficiency. In addition, one of the big drivers for selecting the service was the existing relationship we hold with Synectics, via their SIRA product.

“Synectics are receptive to feedback and quick to act in support of any issues that arise – we know that will continue with Precision.”