L&G extends BQA entry deadline

L&G extends BQA entry deadline

Legal & General has extended the cut-off date for entry submissions to its seventh Annual Business Quality Awards (BQAs).

Submissions have now been extended to this Friday, 13 October, due to popular demand.

Launched in 2011, the awards recognise intermediaries who have demonstrated best practice in customer service and who have shown a proven commitment to retaining clients in the protection business.

Entries should include facts, figures, customer feedback and a description of how your business stands out from the crowd. All submissions should relate to activities introduced or developed over the last 12 months. As in previous years, the remaining categories will be judged on the quality of the entry plus a series of performance metrics determined by Legal & General’s Distribution Quality Management team.


Winners will be announced at an awards ceremony, which will take place on Thursday, 8 February 2018 at One Coleman Street (8th Floor), London, EC2R 5AA.

Craig Brown, director of intermediaries at Legal & General Insurance, said: “Due to the volume of entries we have so far received, we have decided to extend the deadline to allow those who have not yet had a chance to enter to do so.

“Over the past seven years, the Business Quality Awards have continued to grow in popularity and are now a key part of the protection industry calendar, where we recognise advisers who have demonstrated the very best in customer service and retention. We look forward to receiving more submission entries and to hosting the awards ceremony next year.”